H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Cash Controller Lead, you'll ensure accurate, efficient operation of the Store's Business Center and Cash Control office.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... willingness to train on money-related compliance / procedures?
HEAD FOR BUSINESS... understanding of how accurate records affect business success?
PASSION FOR RESULTS... a drive for accuracy and efficiency?
We are looking for:
- 1+ years of experience
- customer service and communication skills
- ability to handle multiple, concurrent tasks; close attention to detail (sometimes during stressful situations)
What is the work?
Cash Handling / Financial Functions:
- Prepares, verifies, checks, and maintains all store accounting functions; ensures office / store funds balance
- Controls consignment inventories
- Performs all necessary terminal and bank readings
- Prepares / reconciles tills
- Visits the sales floor to help with pulls and audits
- Researches / resolves store accounting variances
- Performs Business Center Representative duties, as needed
Store Lead Operations / Compliance:
- Prepares Cash Control office schedule; monitors Business Center schedule
- Orders / maintains Cash Office supplies and forms
- Adheres to H-E-B security / confidentiality guidelines
- Assists with resolving electronic maintenance / terminal issues
- Communicates feedback to cashiers as needed
- Assists manager with preparing performance reviews for Cash Control and Business Center Partners
- Provides work direction, feedback, and training to Partners
- Works to achieve department budget and Business Center income
- Ensures department Partners are MSB-certified and comply with the guidelines
- Ensures Cash Office / Business Center Partners follow SOPs
What is your background?
- Minimum age 18 (mandatory)
- 1+ years of experience
- Completion of MSB Certification, Checker Training, and SOAP Training
Do you have what it takes to be a fit as an H-E-B Cash Controller Lead?
- Proficiency in Checker and Business Center duties / skills
- Strong communication, organization, and customer service skills
- Ability to work in a fast-paced environment that requires detailed, precision work
- Ability to manage multiple priorities and shift focus between tasks, during stressful situations; attention to detail
- Ability to handle confidential information
Can you...
- Constantly* reach at waist, grasp
- Frequently stand, walk, perform fine motor movements
- Occasionally sit, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot
- Occasionally be exposed to ambient temperature and loud noise conditions
- Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs. It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
03-2015